• Maintenance Practice in Perspective

  • Maintenance in the Business Process

  • Evolution in Maintenance Management

  • The Contribution of Maintenance to the achievement of the Business Objectives

  • Business, Operations and Maintenance Key Performance Area

  • The Maintenance Objective

  • Roles and Accountability

DAY 2 - MAINTENANCE POLICIES AND LOGISTICS PLANNING

• Equipment Classification and Identification

  • Functional Location

  • Equipment Type Classification

  • Equipment Identification

  • Part Number and Bill of Material

  • Documentation Structures

  • Document Identification and Classification

• Maintenance Management Policies

  • Equipment Criticality Grading

  • Job Record Policy

  • Job Information Requirements

  • Principles of Work Order Design

  • Maintenance Work Prioritisation

• Maintenance Logistics Planning

  • Logistic Support Analysis

  • Maintenance Task Detail Planning

  • Maintenance Work Estimating

  • Maintenance Levels

  • Support Documentation

  • Support Equipment

  • Personnel and Organisation

DAY 3 - FAILURE MANAGEMENT PROGRAMME DEVELOPMENT

• Failure Modes, Effects and Consequences

  • Equipment Functions and Performance Standards

  • Functional Failures

  • Failure Modes

  • Failure Effects

  • Consequences of Failure

  • Failure Management Policies

  • Age Related Failure Patterns

  • Random Failure Patterns

  • Routine Restoration and Discard Tasks

  • Routine Condition-based Tasks

  • Failure-finding Tasks

  • The application of RCM in the Development of Failure Management Policies

  • Implementing Failure Management Policies

  • Proposed Routine Maintenance Tasks

  • Categorising and structuring Routine Maintenance Tasks

  • Corrective Maintenance Planning

  • Logistic Requirements Planning

DAY 4 - WORK PLANNING, SCHEDULING AND CONTROL

• Definition of Notifications, Defects, Deviations

• Notification Process, Roles and Principles

• Prioritising Notifications

• Weekly Master Schedule

  • Master Schedule Objectives

  • Categorise the Outstanding Workload

  • Determine Resource Availability

  • Determine Equipment Non-utilisation Profile

  • Develop Draft Master Schedule

  • Conduct Master Schedule Review Meeting

  • Final Master Schedule and Implementation

  • Backlog Management

DAY 5 - INFORMATION AND PERFORMANCE MANAGEMENT

• Management and Information

  • Information and Control

  • Management Levels and Information

• Performance Indicators

  • Performance Indicators

  • Workload Performance Indicators

  • Planning Performance Indicators

  • Effectiveness Performance Indicators

  • Cost Performance Indicators

  • Management Reports

DAY 6 - INTRODUCTION AND FOUNDATION CONCEPTS

• Introduction to Auditing and Benchmarking

• Introduction to Maintenance Processes

• Approaches to Maintenance Management and Improvement

• Introduction to Maintenance Management Benchmarking Frameworks

DAY 7 - MAINTENANCE AUDITING

• Maintenance Performance Measures and Metrics

• The Maintenance Auditing Process

• Maintenance Auditing Methodology

• Conducting a Maintenance Audit

• Maintenance Audit Simulation Case Study

DAY 8 - MAINTENANCE AUDITING AND BENCHMARKING

• Maintenance Audit Simulation Case Study

• Using Maintenance Audit Results to Plan Improvement Strategies

• Introduction to Benchmarking

• The Maintenance Benchmarking Process

• Maintenance Benchmarking Methodology

• Benchmarking Tools and Techniques

DAY 9 - MAINTENANCE BENCHMARKING AND PERFORMANCE MEASUREMENT

• Benchmarking Tools and Techniques (continued)

• Designing and Preparing for a Benchmarking Study

• Selecting Benchmarking Partners

• Preparing for an conducting the benchmarking visit

• Reporting results of Benchmarking and Auditing Studies

• The DMG Analysis – Advanced Benchmarking Conducting a Maintenance Benchmarking Study

DAY 10 - AUDITING, BENCHMARKING AND MAINTENANCE IMPROVEMENT

• Benchmarking Simulation Case Study

• Integrating Benchmarking resulting into improvement and objective setting processes

• Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies

• Review of Best Practice Benchmarks and Case Studies

• Conclusion